1. Scope of Agreement
These Terms and Conditions ("Terms") govern the access and use of the ADAB Travels platform (operated by Eram Enterprises, Lucknow, India), including our B2B wholesale agent portal, retail flight booking engines, hotel inventory reservation services, and package tours. By accessing or utilizing any service on this portal, you agree to be bound by these Terms and our Privacy Policy.
2. B2B Travel Partner Obligations
Registered travel agents and partners accessing wholesale net rates acknowledge that:
- All KYC documentation submitted (PAN, GSTIN, business credentials) must be authentic, valid, and verifiable.
- Agent credentials, API keys, and 2FA authentication tokens must remain strictly confidential. Sharing agent logins across unauthorized sub-agencies is strictly prohibited.
- Bookings executed through agent credit wallet floats are legally binding upon confirmation. Agents are solely responsible for verifying passenger name spelling with government ID proofs before issuing tickets.
3. Pricing, Markups & Fare Rules
- All airfares, hotel rates, and cab tariffs are subject to airline and supplier dynamic pricing until ticket issuance is confirmed.
- Platform markups and agent commissions are governed by rules configured by ADAB Travels administration. Tampering with or forging client-side request amounts will result in immediate booking rejection and account suspension.
- Fixed departure group inventory seats are allocated on a first-come, first-served basis and may carry strict non-refundable advance purchase terms.
4. Float Wallets & Payments
- Float deposits via NEFT/RTGS/IMPS bank transfer require verified UTR reference numbers and bank reconciliation before funds are credited.
- Double-spending or attempting concurrent debit operations without sufficient balance is prohibited and automatically blocked at the database engine level.
- Float top-ups are non-transferable and intended exclusively for settlement of travel services booked through ADAB Travels.
5. Downstream Airline & Supplier Carriage
ADAB Travels acts as a technology intermediary and consolidator. Carriage of passengers and luggage is governed by the conditions of carriage of the operating airline or transport provider. ADAB Travels is not liable for airline schedule changes, flight delays, technical ground cancellations, or baggage losses attributable to the operating carrier.
6. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of India. Any dispute arising out of or related to these Terms or services shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction at Lucknow, Uttar Pradesh, India.